Company

D & R was founded in 1990 with a simple mission; to provide quality products and services at a fair price that exceed our customer’s expectations. At our inception, our entire focus was on the defense industry, serving local customers. Since that time, we’ve expanded our activity into commercial industries and today have defense and commercial customers across the country. We regard our ISO 9001:2015 certification as a testament to our dedication to deliver a superior product.

 

Our four core areas of expertise are;

• Technical manual development, including electronic manuals
• Training material development and conduct, including eLearning
• Product support analysis
• 3D simulation and animation development

 

We take great pride in our reputation for integrity, quality, and expertise. We believe that our commitment to these values is responsible for our growth and success, which is largely driven by repeat business. We have many long-term customers and many long-tenured employees, which we believe is a testament to how we conduct our business.

We are committed to constant improvement in our areas of expertise and to deliver products of the highest quality.

• Integrity – we do the right thing. Always.
• Quality – we meet our commitments and look to exceed expectations in everything we do.
• Accountability – we take responsibility for our actions and decisions.
• Environment – we believe in an atmosphere of teamwork, inclusion, honesty, and fairness
• Service – our goal is to connect with our customers and deliver exceptional service.

 

We conduct our business with integrity, honesty, and in full compliance with the law. This applies to every owner, manager and employee, in all transactions and activities.

D & R is committed to meeting the requirements of ISO 9001:2015 and continuously improving the effectiveness of the QMS, while meeting or exceeding our customer requirements.

D &R Technical Solutions QMS