Our four core areas of expertise.

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D & R has been developing high-quality technical documentation for over 30 years for large, mid-sized, and small companies in the commercial and defense sectors. In that time, we have delivered operation, maintenance and parts manuals for subway cars, light rail vehicles, rotary and fixed wing aircraft, fuel and water refueling stations, battlefield hospitals, chemical detection equipment, asphalt mixing plants, aviation life support equipment, and countless other equipment types.

Our manuals, documentation, and illustrations are prepared for a wide range of defense and commercial specifications and standards, including:

    Military Specs

  • MIL-STD-1388-2B
  • MIL-STD-1552A
  • MIL-STD-3001
  • MIL-STD-38784
  • MIL-STD-40051
  • MIL-PRF-49506
  • MIL-PRF-29612B

    Global Standards

  • S1000D
  • XML / SGML
  • DTD
  • ADL
  • DITA
  • ANSI
  • ATA

Our staff of writers, illustrators, editors and publishers are experts at generating clear, concise material from a collection of project, engineering, and technical source data. The manuals produced include:

  • Operation Manuals
  • Maintenance / Repair Manuals
    • Field / Sustainment / NMWR / OEM
    • Organizational / Intermediate / Depot
    • Roadside / Overhaul
  • Parts Manuals (IPBs / RPSTLs)
  • Diagnostic and Troubleshooting Manuals
  • Software User Manuals

Our commitment to technology has ensured that we remain at the forefront of changes in the programs and tools used to create documentation. We have delivered, and are currently producing material in formats as diverse as hard copy (paper) manuals, MS Word manuals, hyperlinked PDFs, SGML / HTML / XML tagged datasets used in Interactive Electronic Technical Manuals (IETMs), and Common Source Database (CSDB) technology at the heart of S1000D. We can also work with your legacy data to convert file types and enhance graphics formats for the modern world.

Our commitment to the ISO 9001:2015 Quality Standard is evident in each project, product, and process at D & R.

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D & R develops complete logistics support solutions including training and eLearning products. When considering a training supplier, it is important to recognize that the supplier you choose for manuals is in the best position to develop and deliver the associated training. The investment made developing subject matter expertise during the manuals effort should be leveraged to meet your program's training requirements. Our technical staff consists of personnel capable of performing both manuals and training development, and instructor-led classroom training delivery. These personnel are augmented by training and instructional media design specialists who perform the necessary analyses and design work leading to an effective training program.

imageD & R’s skilled staff builds a customized, productive learning experience for technical and non-technical audiences alike. Using several developmental models of learning, our instructional designers create effective and targeted training programs. Additionally, our content creators are capable of providing your organization with highly interactive computer-based training (CBT) programs which provide students with a flexible and fun learning environment. With built-in knowledge checks, immediate feedback, course quizzes, pre and post assessments, certificates of completion, and a variety of other engaging features, our eLearning courses are built with the end user in mind. These engaging eLearning courses are SCORM-compliant content that can be uploaded via Learning Management System (LMS) platforms or distributed as stand-alone web-based training (WBT).

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D & R has over 30 years' experience in the conduct of PSA, for all military service branches, with an emphasis on:

  • Reliability & Maintainability Analysis
    • FMECA
    • Reliability Prediction
    • Reliability Centered Maintenance (RCM)
    • Maintenance Task Analysis
  • Logistics Management Information (LMI)
  • Level of Repair Analysis (LORA)
  • Training Needs and Job Task Analysis
  • Spares Analysis / Provisioning
  • Safety and Hazardous Material Analysis
  • And others….

Output products of the PSA include:

  • Technical Manuals, including IETMs
  • Training Material, including eLearning / CBT
  • Logistics Product Data (LPD)
  • Maintenance Plans
  • Provisioning Technical Documentation (PTD)
  • Maintenance Allocation Chart (MAC)
  • And others….

D & R specializes in the development of the products listed above, and ensuring the products developed meet the specific requirements of the program. Additionally, D & R is adept at assisting our customers with addressing the Product Support Requirements as part of the Solicitation / RFP stage, to ensure a proper response and quotation. Contact us for more information or help with your Product Support needs.

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Our cutting-edge linear content, powered by immersive 3D models, is tailored specifically for transit, military, and commercial purposes. Our animated videos are designed to familiarize users with a wide range of equipment, catering to the unique needs of our diverse customer base.

With a focus on our clients' specific needs, our linear content offers step-by-step instructions, detailed explanations, and interactive elements. Accompanied by voice over or AI narration, users can pause, rewind, and review segments to ensure a thorough grasp of the equipment and its operation. Using these 3D models as the basis for gamification, these animations engage users with a versatile training tool, suitable for individual learning, group sessions, or integration into existing training programs like our custom eLearning courses.

Stay ahead of the curve with our constantly evolving library of 3D model-based videos, curated to meet the demands of transit, military, and commercial industries. Our commitment to delivering high-quality, engaging content ensures that users can confidently master the equipment crucial to their professional success.